As a courtesy to our staff, we have a firm cancellation policy in place. We kindly ask that you notify us 24 hours in advance if you need to cancel or reschedule your appointment. This allows us to adjust our schedules and accommodate clients on our waitlist. Cancellation Fees: If you provide less than 24 hours' notice, 50% of the service cost will be charged. In the event of a no call, no show, 100% of the service cost will be charged. To rebook after a cancellation, a 50% non-refundable deposit will be required. This fee will be credited towards your next service. Please note that all other fees are NON-REFUNDABLE. We appreciate your understanding and cooperation! Thank you for being a valued part of the B'Glam Studio community.

We will try our best to accommodate if you are running behind. However, tardiness can affect the rest of our scheduled appointments for the day. We ask that you please give us a call letting us know that you are behind. Clients are generally allowed a 15-minute grace period. Depending on services booked that day you will either be needed to reschedule or cut down on your services.

How to Book? Call us at the salon or use our easy to navigate online booking system. A credit card will be needed upon booking an appointment via phone or through our online booking system. This will make it easier to help contactless payment and securing your appointment. If you wish to tip, please ask your stylist what form of payment they’re accepting.

B'Glam Studio guarantees all our services. If you are unhappy with your service, we offer complimentary adjustments. To receive a complimentary adjustment, you must contact the salon within 7 days from the date of your original service. Any adjustments after 7 days, will be subject to the full cost of the services provided. Complimentary adjustments will not be offered for changes in hair style or changes in color from what was originally discussed. Complimentary adjustments will not be offered on services performed at home (i.e., home hair color) or services performed at other salons. All adjustments will be performed by the stylist who originally performed the service, and all adjustments are subject to stylist/management discretion. Corrective color and Brazilian Blowouts are not guaranteed.